Zed Sameday - Same Day Courier & Delivery Service> Frequently Asked Questions | Zed Sameday

Frequently Asked Questions

Find answers to common questions about our services.

For Customers

Simply create a free account, click "Create New Job" in your dashboard, and enter your pickup and delivery details. Once posted, verified drivers will place bids on your job.

Costs vary based on distance, vehicle type, and urgency. Our bidding system ensures you get competitive quotes from drivers. You'll see all bids before choosing one.

For same-day deliveries, jobs can often be picked up within 1-2 hours of posting, depending on driver availability in your area. You can also schedule deliveries in advance.

All our drivers are required to have valid goods-in-transit insurance. You can request proof of insurance from your assigned driver if needed.

Yes! Once your job is awarded to a driver, you can track its progress in real-time through your customer dashboard. You'll also receive updates at key milestones.

You can cancel a job at any time before it's awarded to a driver at no charge. If you need to cancel after awarding, please contact our operations team immediately.

For Drivers

Register on our driver portal, upload your insurance, driving licence, and MOT documents. Our team will review and approve your account within 24 hours.

You'll need: 1) Valid driving licence, 2) Vehicle insurance with goods-in-transit cover, 3) Valid MOT certificate (if applicable), 4) Proof of vehicle ownership or permission to use.

Payments are processed within 48 hours of job completion. You'll need to provide your bank details in your driver profile to receive payments.

Absolutely! You have full control over which jobs you bid on. Jobs are filtered by your registered vehicle type and location, so you only see relevant opportunities.

We currently operate across the entire United Kingdom. Jobs are matched based on driver location and availability.

No, registration is completely free. We take a small commission from completed jobs only - there are no upfront costs or subscription fees.

Still Have Questions?

Can't find what you're looking for? Get in touch with our team.

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